Following on from this thread, I decided it was time to give Energy Watch some sort of 'right of reply'. I asked them what course someone could take if they had complained to British Gas (and got no where) and then notified Energy Watch (and similarly got no where).
Energy Watch replied in about a week to my request (which I made via their website).
Energy Watch said:
"Since you sent your email it has been noted in the media that over 21000 complaints had been raised against British Gas through energywatch between October 2006 and March 2007.Further information on the exact figures can he found here.Energywatch has continued to raise its concerns over the suppliers behaviour.
As your subscribers have raised concerns over the way in which energywatch has handled complaints raised I can advise that if a consumer has contacted energywatch, but is unhappy with the way we handled their complaint, they can make a complaint against energywatch using the procedure detailed on our website.
If a consumer has contacted energywatch, but is unhappy with the response or outcome from British Gas, they may be able to take their complaint to the Energy Supply Ombudsman."
If you've got something to say about Energy Watch, then leave a comment here. If you want to grumble about British Gas, then maybe do it here?
Also See: [http://www.coofercat.com/wiki/EnergySupplierProblems" EnergySupplierProblems]