Fraud! (Update)

Recently I was a victim of "skinning" - that is, the theft of my oh-so-secure cash card details. They seem to have attached a "device" to the Sainsbury's Bank cash machine located at Sainsbury's, Clapham High Street, London SW4. Someone presumably watched me type my numbers in and then cloned my card and ripped my account off for about ?850.

I'm amazed. I mean, loads of people use those machines, so they must have harvested loads of cards. Also, there's a permanent 'security' guard lurking around, as well as other incidental staff. All that, and someone still managed to "fix" the cash machine with a new card reader. Incredible.

smile have sorted it all out, so I'm due a refund today.
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Submitted by coofercat on Wed, 2004-08-04 11:20

Comments

Fraud! (Update)

it's truly astounding that this can happen.i've done some work for the banks and have seen parts of the R&D labs for ATM's.considering they go as far as to count the money back into the machine if you don't take it after a set period of time, you would have thought that they would have addressed this issue by now.the big banks make millions in post tax profit every day so they can afford to cover the cost of these problems, but it doesn't compensate for the emotional side of this problem!

gits...

Submitted by robert (not verified) on Wed, 2004-08-04 20:58.
Fraud! (Update)

The thing is, that machine was very convincing. That means the crims have probably got detailed information about all that R&D. They know how to swap the card reader, and how to make one that records card numbers. All that R&D didn't really do what it was supposed to. I also expect Sainsburys have had a good talking to by now. I've had my money back though, via an "I-F TFR" (?)

Submitted by coofercat on Thu, 2004-08-05 00:13.