PlusNet Broadband (good riddance, TalkTalk 'business')

The Cat switched to a new broadband supplier: Plusnet (supposedly, "good, honest broadband from Yorkshire"). So far, the switch over was completely painless, and they've managed to do what BT, Freedom2surf, Opal and TalkTalk couldn't do: get over 10Mbps to my house (Plusnet seems to be tuning in at 14.5Mbps, although the upstream is at 476Kbps, whereas it used to be up at about 800).

I can't tell you how much I'm glad to be rid of TalkTalk 'business' (a bit of history). They're useless. They did ask me to answer some consumer questions, which I did. When asked about their service, I said "they went to great pains to assure me I'd continue to get 'business class' service, but throughout I've been flying Ryanair". They have said they're going to waive the early termination fee - I'm just waiting for them to 'forget' that sometime soon.

Actually, I'll give Bethere a "shame on you" mention too. They can't transfer anyone to their service unless they're with BT or the Postoffice. That's the reason I'm with Plusnet. Sorry Bethere - you're generally considered the best provider, but you won't let me be your customer.

Submitted by coofercat on Tue, 2011-05-24 14:12


Good stuff! I am chuffed to

Good stuff! I am chuffed to bits with bethere, I didn't know about the BT/post office whatnots...

A friend of mine just got the BT Infinity and says it really is fast but that there is some highly uncoordinated hardware in his hallway now which doesn't sound good... dunno if i'd trade a 30Mb/s connection for a ghastly router & modem combo!?

Submitted by knobs... (not verified) on Tue, 2011-05-24 15:36.